tag:status.haloconnect.io,2005:/history Halo Connect Status - Incident history 2026-03-09T22:10:00.000+00:00 Halo Connect tag:status.haloconnect.io,2005:Incident/cmmk1zayh08vo5hk8yylh2ds8 2026-03-09T22:10:00.000+00:00 2026-03-09T22:10:00.000+00:00 Multiple short periods of degraded performance and increased failure rate Type: Incident

Duration: 7 days, 1 hour and 20 minutes

Affected Components: Halo API

Mar 9, 22:10:00 GMT+0
Investigating - We are currently investigating this incident that impacted failure rates from 8:09-8:30am and 1:00-1:30pm AEST..

Mar 11, 04:13:15 GMT+0
Investigating - We are currently seeing similar degraded performance from 2:05pm - 2:15 AEST and are investigating..

Mar 16, 23:29:54 GMT+0
Resolved - This incident has now been resolved. The bottleneck that caused degraded performance for short periods on March 10 and 11 has been removed..

Mar 12, 06:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Mar 14, 10:00:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.haloconnect.io,2005:Incident/cmm2ycq7y022c4eya7sinqflk 2026-02-26T01:00:00.000+00:00 2026-02-26T06:17:26.921+00:00 Multiple short periods of degraded performance and increased failure rate Type: Incident

Duration: 22 hours and 55 minutes

Affected Components: Halo API

Feb 26, 06:17:26 GMT+0
Monitoring - We have identified the component causing the windows of degraded performance and have implemented a mitigation. This appears to have resolved the issue and we are continuing to monitor for any ongoing impacts..

Feb 26, 23:55:28 GMT+0
Resolved - This incident has been resolved..

Feb 26, 01:00:00 GMT+0
Investigating - We are currently investigating the cause of multiple 10-minute windows of elevated failure rates today..

]]> tag:status.haloconnect.io,2005:Incident/cmkx8zcik03j0vqph8rpxa4p7 2026-01-27T23:00:00.000+00:00 2026-01-30T05:55:39.435+00:00 ISP outage (AAPT) impacting Halo Link connectivity Type: Incident

Duration: 2 days, 6 hours and 56 minutes

Affected Components: Halo API

Jan 30, 05:55:39 GMT+0
Resolved - This incident has been resolved..

Jan 27, 23:00:00 GMT+0
Identified - We are working with practices and IT groups to help resolve issues related to an ISP outage (AAPT) impacting Halo Link connectivity. If a practice contacts you regarding a connectivity issue after their internet has been restored, please request they restart the Halo Link service or ask them to contact Halo Connect support..

Jan 29, 05:41:25 GMT+0
Monitoring - The majority of sites have been resolved and we are working with site IT to resolve the small number remaining..

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