Halo Connect - Notice history

All systems operational

Halo API - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Integrator Portal - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Public Documentation - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Notice history

Mar 2026

No notices reported this month

Feb 2026

Multiple short periods of degraded performance and increased failure rate
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified the component causing the windows of degraded performance and have implemented a mitigation. This appears to have resolved the issue and we are continuing to monitor for any ongoing impacts.

  • Investigating
    Investigating

    We are currently investigating the cause of multiple 10-minute windows of elevated failure rates today.

Jan 2026

ISP outage (AAPT) impacting Halo Link connectivity
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The majority of sites have been resolved and we are working with site IT to resolve the small number remaining.

  • Identified
    Identified

    We are working with practices and IT groups to help resolve issues related to an ISP outage (AAPT) impacting Halo Link connectivity.

    If a practice contacts you regarding a connectivity issue after their internet has been restored, please request they restart the Halo Link service or ask them to contact Halo Connect support.

Jan 2026 to Mar 2026

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