Halo Connect - Notice history

All systems operational

Halo API - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Integrator Portal - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Public Documentation - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Notice history

Feb 2026

Multiple short periods of degraded performance and increased failure rate
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified the component causing the windows of degraded performance and have implemented a mitigation. This appears to have resolved the issue and we are continuing to monitor for any ongoing impacts.

  • Investigating
    Investigating

    We are currently investigating the cause of multiple 10-minute windows of elevated failure rates today.

Jan 2026

ISP outage (AAPT) impacting Halo Link connectivity
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The majority of sites have been resolved and we are working with site IT to resolve the small number remaining.

  • Identified
    Identified

    We are working with practices and IT groups to help resolve issues related to an ISP outage (AAPT) impacting Halo Link connectivity.

    If a practice contacts you regarding a connectivity issue after their internet has been restored, please request they restart the Halo Link service or ask them to contact Halo Connect support.

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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